Services

Services Portfolio

We specialize in e-commerce and systems integration. With extensive expertise and a large team of senior experts, we can help you through the entire process of your e-commerce projects – from requirements analysis to successful implementation.

Consulting and Strategy

System Integration

Software Development

Online Marketing

UX/UI-Design

Managed Cloud Services

Consulting and Strategy

A successful digital strategy leverages technological innovation to achieve company goals, improve customer experience, and increase business efficiency. It integrates advanced technologies such as artificial intelligence and big data to gain a competitive advantage while remaining flexible to adapt to dynamic market conditions. We engage with your vision and advise you on strategy development.

Change Management & Transformation
E-commerce & Business Consulting
Digitalization of Sales
IT Architecture & System Selection
Requirements Analysis
Strategy Development & Roadmap

System Integration

We specialize in integrating and optimizing IT systems. Our expertise also enables us to integrate legacy systems with modern technologies seamlessly. We focus on efficient data management and flow, supported by individualized consulting and long-term support. We implement complex integration solutions that can grow and evolve with your business.

Integration and Systems
Interface Integration and Development
Product Information Management (PIM) & Digital Asset Management (DAM)
Headless & Composable Commerce
Middleware
3rd party integration

Software Development

In software development, we focus on tailored solutions, from interface integration to headless commerce, as standalone software or modules for digital platforms. Our qualified developers have experience with the latest technologies and languages. Our goal is to develop innovative and reliable software solutions.

Frontend and backend development
Build & Deployment
Database development
Software testing – automated and manual
Mobile app & Progressive Web Application (PWA)
Documentation Services

Online Marketing

Even the best products and services must be promoted to generate awareness and interest. We analyze your data, identify opportunities, develop strategies, and create relevant content for each channel. We constantly monitor and optimize all our efforts to ensure long-lasting success.

Search Engine Marketing (SEM)
Search Engine Optimization (SEO)
Search Engine Advertising (SEA)
Keyword potential analysis
Content marketing
Email marketing
Data-driven marketing
Tracking & analysis

UX/UI-Design

We bring your visions to life. From the initial idea sketch through functional prototypes to the fully developed design in alignment with existing CI guidelines. We focus on your users’ needs and translate them into creative and innovative design solutions that add real value and effectively improve the customer experience.

User research
User experience (UX) strategy
Wireframes and prototyping
Layout and interaction design
Usability testing
A/B testing/li>

Managed Cloud Services

Companies with on-premises systems experience high costs and limited flexibility. Outsourcing to the cloud reduces hardware investment, simplifies management, offers scalability, and supports mobile working through worldwide access. To allow you to focus on your core business, we work with a wide range of cloud products and provide services around your cloud infrastructure.

Web hosting and e-commerce platforms
Product Information Management (PIM)
Digital Asset Management (DAM)
Middleware – for seamless integration
Providing development and testing environments
AI tools for search and communication

Phases

Initial phase

In the initial phase, we lay the foundation for your success. We collaborate with you to create a personalized digital and e-commerce strategy that caters to channels such as website, newsletter marketing, social media, and e-commerce. Our primary objective is to capture and optimize the complete value chain of your digital business.

Implementation

Our senior experts transform the developed concepts into concrete IT solutions. During the implementation phase, our project teams process the detailed functional requirements from the initial phase in accordance with the project roadmap. Based on the customer workshops and IT system analysis results, we ensure that your vision is implemented precisely and according to your needs.

Maintenance and Expansion

In this phase, our focus is on continuously enhancing and customizing your IT solutions. We understand that market trends and technologies keep evolving frequently. Therefore, we work closely with you to guarantee that your systems remain updated and efficient. This involves regular updates, integration of new features, and optimization of existing systems to ensure better performance and security. Our objective is not just to maintain your digital infrastructure, but to proactively evolve it to meet the changing requirements of your business.

Operation

We offer comprehensive support to ensure the smooth functioning of your IT systems. Our team of experts is proficient in a wide range of IT technologies and can efficiently and securely operate them for you. We understand the crucial role that IT systems play in the success of your business, which is why we provide not only technical support but also ongoing maintenance and monitoring of your systems. This helps to ensure that your digital solutions are always efficient and ready to support your business processes.

E-commerce Solutions

Ready for digital transformation? Increase your competitiveness and meet your customers’ growing expectations! We optimize your business processes and develop innovative e-commerce solutions. Take advantage of our extensive experience and enhance your online success.

Strong Partners

We can offer you a wide range of customized systems and solutions through our extensive network of specialized partners and leading technology providers. We understand that every business is unique, with its challenges and goals. That is why we offer more than just off-the-shelf solutions – we offer a range of solutions that can be customized to fit your specific needs.

Intershop

Intershop’s Commerce Cloud is a highly flexible and scalable e-commerce platform. Its architecture allows for customization and integration with existing enterprise systems. As a Platinum Partner, XIM implements the Intershop Commerce SaaS platform with dedicated B2B functionality.

SPARQUE.AI

Sparque is an advanced AI-based platform that helps online retailers optimize customer interaction through personalized product recommendations and search results to improve customer experience and increase sales.

Die SAP Commerce Cloud (ehemals Hybris) ist eine umfassende E-Commerce-Lösung, die sich durch ihre tiefe Integration in das SAP-Ökosystem auszeichnet, wodurch Unternehmen ihre Prozesse über Vertrieb, Marketing, Service und IT nahtlos verknüpfen können.

SAP

SAP Commerce Cloud (previously Hybris) is a comprehensive e-commerce solution with deep integration into the SAP ecosystem. It offers extensive customization and configuration options for demanding and complex B2B and B2C business requirements.