White paper
7 steps to the customer portal
For decision-makers in mechanical engineering
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Preparing for e-commerce
For many industries, and especially for mechanical engineering, the first step into e-commerce is not easy. A customer portal is therefore ideal for preparing to enter e-commerce.
Offer your customers the ability to quickly access information and documents, such as invoices, around the clock. Reduce the burden on your sales department by digitizing and optimizing processes and increasing your efficiency.
In this white paper from our partners Alexander Steireif GmbH and Experts in Motion AG, learn how you can introduce a customer portal in your company. With self-service functions, you can increase customer satisfaction and reduce your costs.
collaborative partner
This white paper will help you with the following topics:
Discover why a customer portal makes sense in mechanical engineering: process optimization, reducing the workload on sales, and increasing spare parts business.
Everything you need to know about a customer portal and the possibilities it offers you, such as a digital product catalog and order management.
Your essential to-dos before launching your customer portal, such as understanding your customers’ needs.
