Topics at the summit
The two days focus on interactive workshops, product insights, best practices and exchange with companies that are actively developing B2B commerce. In addition to the presentation of the Spring Release, the main topic is how agentic commerce will permanently change B2B trade.
Agentic Commerce
Intershop presents the further development of the platform towards agentic commerce and shows how AI agents can help increase efficiency, reduce digital sales bottlenecks and improve customer loyalty across multiple touchpoints. Particularly exciting is the assessment of which AI applications are already realistic in B2B commerce today.
Spring Release
Another focus is the Intershop Spring Release, which will be presented at the summit. Intershop provides insights into the further development of the platform and shows which new features can help companies make their commerce landscapes more powerful, flexible and future-proof.
Workshops
The workshops put current developments in B2B commerce into practical context. The focus is on AI, digital services, best practices and industry-specific challenges.
We will be hosting our own workshop and show how manufacturers can use AI to make their services smarter – for more efficiency, new revenue potential and better digital customer experiences.
These are the topics
we bring to the event
Today, B2B commerce sits at the intersection of technological innovation, growing complexity and rising expectations of the customer experience. We provide insights into the most relevant topics for developing digital business models that are future-proof, efficient and customer-centric.
System integration
Fragmented data, manual processes and a lack of system connectivity slow down many B2B companies. Find out how we connect commerce, ERP, PIM and CMS into a scalable digital ecosystem – for more efficiency, better data flows and a customer experience that meets modern expectations.
Personalization
How do you create relevant and individual customer experiences in B2B without further increasing operational complexity? The focus is on data-driven approaches, differentiated user targeting and personalized processes along the entire customer journey.
Digital customer portals
A digital customer portal is much more than a self-service tool: it is a strategic lever for revenue growth, customer loyalty and operational efficiency. B2B customers order, manage and track independently – around the clock, without media breaks.
Agentic Commerce
Find out how you can use AI-powered commerce processes to make buying processes smarter and more efficient – from product recommendations and quote creation to automated reordering. The focus is on which concrete benefits the technological possibilities offer for sales, service and customer interaction.
Two companies. One complete solution
Together, XIM and Intershop create the future-proof solution for B2B commerce.
Platinum implementation partner
E-commerce agency with more than 20 years of experience. We integrate technology, processes and data into a holistic digital ecosystem.
Strategic consulting & conception
Platform development & system integration
AI implementation & data strategy
Operations, monitoring & further development
The agentic commerce platform
Intershop stands for AI-powered e-commerce solutions that enable B2B companies to increase digital revenue, open up new markets and make sales processes more efficient.
Agentic commerce with AI copilots
Strong B2B specialization
Multi-shop capability & internationalization
Hybrid composable commerce approach
Joint project references
On a global growth path
with scalable B2B commerce
Centralizing all of VBH’s B2B business processes on one platform forms the basis for more efficient workflows and a better customer experience through faster order processing. It also enables the rapid rollout of additional VBH shops with a significantly shorter time-to-market.
+61 %
New customer growth
8
New markets opened up
Self-service usage
Significantly
increased
Future-proof B2B commerce
for complex manufacturer structures
The project shows how digital transformation succeeds in B2B: by centralizing data and processes, expanding digital services and using a platform designed for growth and internationalization.
50 %
of customers buy via the shop
15 %
of revenue via the web shop
6 → 1
isolated solutions replaced by one platform
Real Intershop experience
Platinum
partnership
As a top-tier Intershop partner, we have direct access to product roadmaps, prioritized support and joint further development.
In-depth
industry knowledge
More than two decades of project experience with manufacturers and wholesalers. We understand the complexity of your sales and procurement processes
Certified
Intershop experts
Our team has many years of certified Intershop experience – from architecture and development to operations.
Individual
system integration
We integrate Intershop into your existing system landscape – regardless of its complexity, whether ERP, PIM, CRM or middleware.
End-to-end project responsibility
From strategic consulting, conception and development to ongoing operations – everything from a single source, without friction between service providers.
Proven
migrations
Whether a new implementation or migration from on-premise to the Intershop Cloud – we have proven process models for a secure transition without business interruption.
Our experts on site
Benjamin Rost
Executive Board
Baris Cirak
Marketing & AI Consultant
Andreas Gairing
Head of Development
Unlock your B2B commerce potential together
Share your challenges with us. In a conversation with our experts, you will receive a non-binding, well-founded assessment – based on more than 20 years of experience with B2B platform projects for manufacturers and wholesalers.
Initial assessment of your starting point and system landscape
Concrete proposal for a next step
Insights from comparable Intershop reference projects
